If you don't have a credit card, you may want to create a PayPal account. The developers claim that playing the games a few minutes each day can help enhance and maintain these skills for folks young and old. This time I sent copies of documentation to the San Francisco Police Dept. Various web sites list numerous customer complaints by people who have been swindled by Lumosity employees in ways very similar to the way that I was. I did not use Lumosity between 12-15-11 and 1-15-12, because I had not yet realized that Lumosity had illegally taken unauthorized funds from my account thus I didn't know I had access to Lumosity during that time. There is not way I can contact them by phone or on their web sit.
With no way of contacting them. I am not benefiting from this. It remains to be seen whether they still try to take money from my account. I used the site for about a month, then they did'n't like my password I had to change it. In Trainer mode, the app randomly picks three of the games for a training session.
Most games are timed to test speed and get increasingly more difficult. One 415-651-4561 goes completely unanswered. Lumosity This company is a total fraud. Caught trying to take unauthorized funds from my checking account Since in reality I have made so many unsuccessful attempts to clear this up by trying to deal directly with Lumosity, that I have lost count-and since I have read so many accounts of other customers who keep having very similar experiences with Lumosity-I am very comfortable with my decision to ask outsiders to investigate. I left a message on the voicemail and have not heard back from anyone. I have recently subscribed to Lumosity. The games range from solving simple math problems to remembering patterns.
I then tried to access my Lumosity account but the password wouldn't work. This time the bank had stopped them from withdrawing the cash. The upgrade also allows players to compare their scores to those of other Lumosity users. Thank you Getting a refund of one year subscription on Lumosity. These games may not teach an explicit subject like a reading or math app might, but they require concentration and mental focus. You had no problem entering the program on my computer and taking my money. Players can also practice in the Game mode, where they choose the specific games they want to practice.
Thanks, and let me know if you have any questions - Hallie Caught trying to take unauthorized funds from my checking account That is pure bunk, with all due respect. I have called to three or four possible numbers but the only apparently working number just takes messages. Looks like I will need to contact the Attorney General of Delaware. Does anybody have similar experience? With that information I can go in and cancel renewal on your account and look up the messages you sent us to see what happened that kept us from being able to respond to you. I am disappointed to say the least re their non-existent customer service,especially as I was,in the main, enjoying most of the games. Lumosity Brain Trainer games may not be the most engaging, but these quick mental exercises can keep your brain sharp. Attorney's General of every state and the Department of Justice should punish these thieves.
But try to do it faster and faster to get more points, and it's not so easy anymore. Should we reach an agreement that is amenable to both parties, I will advise the California Attorney General of the new development. The simple games tap into cognitive processes like speed, attention, memory, flexibility, and problem solving. Money has been taken from my account for next year's subscription when I had requested the subscription be cancelled last year. Both times the e-mail was again bounced back undelivered.
Ever since I have not been able to get on the site. My suggestion is this: Rather than a cash refund I would be willing to accept 90 days of full use of Lumosity to compensate partially for the actual dollar amount that was taken from my checking account without my consent, partly for my out of pocket costs to change my debit card, and partly for the trouble involved with changing my debit card number and then having to notify other creditors of the change. Want to Cancel I have attempted numerous times to cancel my subscription to Lumosity. On 1-17-12 it was necessary for me to report my debit card to my bank as compromised, resulting in my paying a bank fee, as a direct result of Lumosity's misconduct. All its executives and owners should be put in jail for taking advantage of those who want or need to improve their cognitive abilities. I'm very sorry to hear that you've been having trouble canceling auto-renewal on your account! For the full experience and recommended continual practice, the upgrade is a must. Since the help desk form was giving you trouble, why don't you let me know your username.
With practice, kids should notice they are increasing their speed and mental flexibility. Does Lumosity now have a way for customers to contact the company? The program is frozen and the problem is yours not mine. Any kind of information would help!! Caught trying to take unauthorized funds from my checking account Hi kclady48 - this is Hallie from Lumosity. I'm for one going to write a letter to my Attorney's Gneral in my state and I hope that everyone else does the same. Every attempt to go to the site provided to go to for help does not work.