For more information on the process involved, read the following link. If any keyboard repairs are necessary, they'll be provided at no cost. So, my Apple Wireless Bluetooth Keyboard had a cup of apple juice spilt across it. Compatible Macs The first thing you need to ensure is that your MacBook or MacBook Pro is eligible for the keyboard service program from Apple. It's not clear how much of an impact all of this had on Apple's decision to launch a repair program. Regardless of what the haters will say, this is good customer service. AppleCare+ does not cover excessive physical damage, including catastrophic damage due to liquid contact or submersion, or damage caused by the presence of hazardous materials.
Apple Store or Apple Authorized Service Provider via Web These steps are web-based, so they work across Mac, iPhone, iPad, and other devices. I do not think that your warranty would cover such a request. Although it's not outright stated, the move almost certainly stems from troubles Apple has faced over a new keyboard design that was first introduced in 2015. It makes it policy that all keyboard repairs should be carried out in-store and that additional service parts be shipped to stores to help cope with the increased volume of replacements. Make sure it moves freely. You can buy spare keys online. If this latest memo is anything to go by, they should fix it without delay.
Inspect the bottom side of the key, make sure that holders are not damaged. I think I severed the wires that connect the key to the laptop :-. For the MacBook Pro 2017 : 1. Thanks for advising… All the best, and keep writing! Which Apple MacBooks Qualify for a Free Repair? All prices are in U. How to Initiate a Free Repair Remember to prior to sending it in for service. Some of the service options can include reloading your operating system or outright replacement of your entire unit.
Following , Apple introduced its , which offered free repairs to MacBook owners who purchased them between 2015 and 2017. Apple published on Friday a new support article where it announced the availability of a worldwide keyboard service program for select MacBook and MacBook Pro models. Turn the silicon plunger upside down. See the for complete details. Additionally, Apple is not covering any kind of liquid or physical damage to the keyboard under this service program.
Frantz Figaro, wanna sell me a key and a plunger? But I'm odd that way. For this, you will have to again contact Apple support, explain to them that you have paid for a keyboard repair issue for your MacBook, provide them the necessary details, and then follow the instruction you get. It's bizarre and shows that their priority is not the Mac—despite what they say! I may try to do this in a month or two and report back if successful. All prices are in U. Or are you happy with its reliability and performance? Formerly known as ipodresq, macresq, powerbookresq.
Image courtesy of — originally posted to as. Many people are having a problem with their iPad keyboard. The following prices are for Apple repairs with AppleCare+ accidental damage coverage. Or, if you have a Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. Depending on where you get service, you might be able to online. If your repair isn't covered by our warranty, you'll pay out-of-warranty fees.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. I got a pretty good deal so if you do it through apple, expect to pay a lot of money but if you find somewhere else that repairs macs, expect to pay roughly 100-150. If you have any questions about this fix or you need to repair your device, give us a call or browse our site for the service you need. Has this worked for anyone who has had one of their keys stopped working completely for no reason? Customers who experienced keyboard problems but were forced to pay out-of-warranty repair fees for their damaged MacBook or MacBook Pro models can contact Apple to inquire about a refund. I have googled about this matter, and there was a few video about replacing a key on a macbook not pro and they seemed a bit older as well. Check out the Back in May, a class action lawsuit was filed, that claimed Apple failed to adequately address the keyboard defects, and sold the MacBook and MacBook Pro models to consumers despite knowing that they were defective. All Apple logos used on this site are a trademark of Apple Inc.
Or will you have to replace the whole keyboard. Backup first An all too common mistake many users make is assuming that their data will be kept in tact when they submit their laptop for authorized service. You may also have rights. The service program is only meant for MacBooks which come with butterfly keyboard. Apple debuted an updated suite of MacBooks with a new key mechanism — basically the bit underneath the keys which depresses when you strike them, and makes them pop back up when you take your fingers off. I damaged my keyboard and i consulted vender he directly asked me to replace it completely instead of telling me about the single key replacement and he asked too much price for that. In order to do that insert a sharp object between the key cap and key retainer and lift it up.
The application details a number of solutions. Ask the ebay seller for that if the parts are from there. Most people will do the settings rather than the shortcuts, but now you have all of the options to choose from. If you got your MacBook or MacBook Pro repaired from a third-party store, you are not eligible for a refund from Apple. There are three ways to take advantage of Apple's service program: book an appointment with an Apple Store or Apple Authorized Service Provider, or mail in the notebook to Apple's repair center. So, if you purchase a MacBook or MacBook Pro now, it would be covered under this service program until June 2022. In my case the left side of the key cap should be seated properly.